These policies are drafted as IATA-aligned website content using public IATA passenger guidance and travel agency program concepts. They do not state that Globe Go Travels is IATA Accredited unless the business has completed accreditation and is authorized to display that status. Have final terms reviewed by a qualified professional before launch.
Globe Go Travels acts as a travel agency arranging services from airlines, hotels, cruise lines, tour operators, car rental companies, insurers, and other suppliers. Final service delivery is controlled by the supplier's own terms, conditions, schedules, rules, and availability.
Any IATA number, IATA Accredited Agent wording, or IATA logo must only be displayed if the business is officially accredited and authorized. Until then, the website should use wording such as "IATA-aligned passenger notices" or "industry-standard travel policies" rather than accreditation claims.
All prices are quoted in Canadian dollars unless stated otherwise. Airfares, hotel rates, cruise fares, package prices, taxes, fuel surcharges, resort fees, baggage fees, seat fees, and exchange rates may change until booking and payment are completed.
Passenger names must match government-issued travel documents. Once issued, airline tickets may be non-refundable, non-transferable, or subject to change penalties. Customers are responsible for reviewing names, dates, routing, fare rules, and baggage rules before ticketing.
Airlines and suppliers may change flight times, equipment, routing, hotel assignments, cruise itineraries, or transfer arrangements. Globe Go Travels will help communicate options when notified, but supplier rules and applicable passenger rights determine available remedies.
Refunds, credits, exchanges, and cancellations depend on supplier rules, fare conditions, timing, and payment status. Agency service fees may be separate from supplier penalties and may be non-refundable once planning, booking, or support work has been performed.
Baggage allowance, checked bag fees, cabin bag rules, oversized item fees, sports equipment rules, and liability limits are controlled by each carrier or supplier. Customers should review baggage rules before travel and keep baggage receipts and claim tags.
Travellers are responsible for valid passports, visas, permits, transit documents, health requirements, vaccination records, consent letters for minors, and entry rules for every destination and connection point. Requirements can change before departure.
Passengers must not pack prohibited dangerous goods and must follow airline and airport rules for batteries, aerosols, medical devices, mobility aids, sporting equipment, and restricted items. Spare lithium batteries should be handled according to current airline and IATA-style passenger guidance.
Bookings may require deposits, full payment, identity verification, signed authorization, or supplier approval. Credit card payments should be processed through secure, PCI-compliant payment providers. Globe Go Travels should not request card numbers by email or public web forms.
Travel insurance is strongly recommended for medical emergencies, cancellations, interruptions, baggage issues, supplier failure, missed connections, and unexpected events. Insurance eligibility, coverage, exclusions, and claims are governed by the insurer's policy documents.
Passenger data may include names, contact details, dates of birth, travel preferences, passport information, loyalty numbers, and special assistance requests. Sensitive data should only be collected when required for booking and should be protected using secure systems.
Requests for wheelchair assistance, medical needs, mobility aid batteries, seating, dietary needs, or accessible rooms should be made as early as possible. Supplier acceptance may depend on safety, aircraft type, hotel availability, cruise rules, and advance notice.
Customers should contact Globe Go Travels promptly with booking questions or supplier issues. For airline-operated services, carrier complaint processes and applicable passenger rights frameworks may also apply. Keep receipts, confirmations, boarding passes, and written supplier communications.
Before payment, customers should confirm that they have reviewed passenger names, dates, itinerary, fare rules, supplier terms, cancellation rules, baggage rules, travel document requirements, dangerous goods restrictions, and insurance options.
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